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TunePat Pandora Music Converter FAQ

Launch TunePat Pandora Music Converter on PC and log in your Pandora Music account, and it will instantly launch a pop-up. All you have to do is to finish the registration procedure. If the program doesn't launch the registration interface automatically, please click on the "Register" icon in the lower left corner or menu icon > "Register" to access the registration interface. Then copy and paste the registration Email and the license key into the registration pop-up. Choose the Register button.

Register TunePat Pandora Music Converter

Strictly speaking, you're not allowed to switch the license code from Windows to Mac computer or from Mac to Windows computer once you purchased the software, as each license code is exclusively for one platform.

If you have purchased a license for the wrong operating system within 5 days, please contact us to help you replace it, or you can purchase a license for the correct operating system from our official website and contact us to refund the wrong order.

If you have switched your computer from Windows to Mac or from Mac to Windows and want to reinstall the program on your new computer, you can contact our support team to purchase a new license for the new computer to get a discount.

We can provide a free license for users who share their experience of using TunePat programs. If you are interested in this, please learn How to Write a Review and Get Free License.

Besides, to benefit TunePat users to enjoy localized software, we warmly welcome volunteers from all over the world to translate TunePat programs into their native languages. We'll offer a free license in return. If you are interested in joining this activity, please visit How to Translate TunePat Programs for more details.

1. Make sure you have registered with the correct program, Windows and Mac versions will not share a code.

2. The registration code is case-sensitive. And, please do not add any blank at the beginning or the end of the word. You can also copy and paste the Email and Code into the registration window.

3. One license for one computer only. If you use your code on more than one computer, it will show as invalid.

If you still get the error message, please contact our support team via [email protected] for further help.

1. Please make sure your license is not expired yet. If it's still within the validity, please register it again.

2. One license for one computer only. If you use your code on more than one computer, it will show as a trial version.

3. If you have updated the computer system recently, then the registration info may have been wiped. Please register with your license once again.

If you still get the error message, please contact our support team via [email protected] for further help.

Sorry, one license for one computer only. If you use the license code on other computers, it will show as "Invalid".

If you switched to a new computer, you can contact our support team([email protected]) to transfer your registration info to a new computer.

Please contact our support team([email protected]) and provide your order info, such as email, receipt, order number and other information you can remember.

The trial version can only convert the first 1 minute of each track and convert 3 music files at a time.

Yes. TunePat supports converting and exporting music from Pandora with a Pandora Free, a Pandora Plus, or a Pandora Premium account.

Sometimes due to our server error, you may receive the error message when trying to update the program within the app. In this case, please simply go to our download center to download and install the latest setup file of the program.

This software requires macOS 11 or later (including the latest macOS Tahoe).

If your system is older than macOS 11 and no compatible version is available, we recommend the following options:

  1. Upgrade to macOS 11 or later.
  2. Switch to the Windows version.

If you are a paid user who is unable to upgrade your Mac, we can help you switch to the Windows version. Please contact our support team at [email protected] for assistance.

TunePat Pandora Music Converter can download music tracks, albums, playlists and podcasts from Pandora. The supported output formats include MP3, AAC, WAV, FLAC, AIFF or ALAC format.

Go to Settings on TunePat Pandora Music Converter, find the Output File Name option, and add the Playlist Index into it. Then the selected songs will be saved in the same order as the original playlist after conversion.

If TunePat cannot convert or download songs, try the following troubleshooting steps in order:

  1. Update TunePat to the latest version. Go to Menu > Check for updates in the program, or download the latest version from the TunePat Download Center or the corresponding product page.
  2. Clear the program cache. Go to Menu > Clear Caches, restart TunePat, and try again. If the issue persists, remove the local cache folder manually:
    • Windows: Open C:\Users\USERNAME\AppData\Roaming\, find the corresponding TunePat program folder (for example, TunePat Pandora Music Converter), delete it, and restart the program.
    • Mac: Open Finder and select Go > Go to Folder..., or press Command + Shift + G. Enter ~/Library/Application Support/, find the corresponding TunePat program folder, delete it, and restart the program.
  3. Check your music account. Make sure you can log in normally through an external browser and that your music subscription is still active, if the service requires one.
  4. Check your network, IP address, and region. Turn off your VPN and try again. If necessary, switch to another network or VPN location to rule out IP or regional restrictions.
  5. Contact TunePat Support. Go to Menu > Feedback to submit the issue, or contact us directly at [email protected]. Please describe the problem clearly and include the troubleshooting steps you have already tried, the results, screenshots or screen recordings, and the program log files.

TunePat Pandora Music Converter is 100% clean and safe software carefully developed by a regular and professional team. You can use it with confidence.

The amount of time it takes to convert a song from Pandora Music depends on a number of things, such as the track's length, the original file's quality, and the computer's processing speed. TunePat Pandora Music Converter uses cutting-edge decoding technology, which increases conversion speed and allows you to save a ton of time compared to other converters.

Yes, once you have converted the Pandora songs to a compatible audio format, you can transfer it to other music players or devices for playback, such as iTunes, etc.

Generally, this happens because of the Conversion Mode that you have chosen in your settings. TunePat automatically may modify the audio source in Intelligent Mode according to the state of your network. In the event that TunePat cannot read or access the original audio source, it will download the audio files from YouTube. We advise changing the Settings to Record Mode if you would rather download music directly from the original audio source.

If the above solutions still cannot fix your problems, please provide the following information to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on the weekend. And we will submit your feedback to our developers and inform you if the solution is available.

1. Which OS (Windows or Mac) are you using?

2. What is the output format you choose?

3. Did the problem happen to a certain file or to all files?

4. Please send us the log files. You can find them by going to the program, click the Menu button (on the upper right corner) > Open log file. You will see a logs folder, please send us all the files in this folder.

Open log file on TunePat

TunePat commits a 100% money-back guarantee within 5 days for TunePat Pandora Music Converter 3-month & 12-month plan, and 30 days for the lifetime plan. For more details, please visit Refund Policy.

All subscription plans (except for the lifetime plan) we provided are automatically renewed by default. If you want to cancel the renewal subscription, you can cancel it at any time before the renewal date. (Please rest assured that you will receive a notification before renewal.)

Method 1: You can view and manage your subscription order by yourself. Once you've successfully subscribed to TunePat, you'll receive an email titled "Thank you for subscribing to TP xxx". At the bottom of the email, you'll find a "View your subscription" button. Click on it to go to the order management interface, where you can cancel your order if necessary.

Method 2: If you encounter any difficulties managing your subscription, you can contact our customer service support team via email, and we'll assist you in the background. Our email address is [email protected].

After the cancellation, you will not be charged starting from the next subscription period.

We use Verifone as our payment service provider. Depending on your region, available payment methods may include major credit and debit cards, digital wallets, and other local payment options. The payment methods available to you will be displayed on the checkout page.

In this case, you can contact our support team to switch your license to the right product by providing your order info. Or you can directly go ahead to purchase the correct product and then contact us to refund the wrong order for you.

We only charge the price as listed on the product page. The extra part of the price you paid should be the tax fees due to different countries and regions.

To meet different user needs and provide a better experience, TunePat offers three subscription plans. Please note the following:

1. TunePat offers three subscription options: 3-month, 1-year, and Lifetime plans. The subscription period determines how long you can use the program to convert music from Pandora.

2. The 3-month and 1-year plans are automatically renewed at the end of each subscription period to ensure uninterrupted service. If you no longer need the subscription, you can cancel the renewal at any time.

3. Each license can be activated on one PC only.

4. TunePat offers a 100% money-back guarantee within 5 days for the 3-month and 1-year plans, and within 30 days for the Lifetime plan. For more details, please visit our Refund Policy.

If you have any other questions about subscriptions, please visit the TunePat Subscription FAQ.

Generally speaking, once the order is processed successfully, you will receive a confirmation e-mail from the payment platform. After that, you will receive another e-mail with registration code info immediately. If you don't get the mail in time, please check the spam folder in case it's rejected by your mail system. Otherwise please contact our support team directly.