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Amazon Music Prime Has Changed? Play in Shuffle Mode Only? Solved!

At the beginning of this month, Amazon Music announced that Prime subscribers could access the entire catalog of up to 100 million songs. That's a huge increase from the previous two million Prime subscribers, but it's causing a lot of dissatisfaction among subscribers. Previously, Prime members could search and stream only nearly 2 million songs, but they could choose any song they wanted to stream. But they could choose to play any of those songs or download them offline. Now, those options will no longer be available. This page will tell you exactly what changes have been sent to the new version of Amazon Music Prime and how to fix the problem that only Amazon Music can be played randomly.

fix amazon music prime shuffle problem

Part 1: Reasons Why You Must Listen to Amazon Music on Shuffle Mode Only

"Officially this is a benefit for us, but we don't have the power to choose the songs we want to listen to and play them. I don't mind the limited number of songs I can access. This is just to anger people to spend more money to upgrade to Unlimited."

"I've been using Amazon Music Prime for years. But it makes playlists meaningless, and I can't even play songs that have been on my playlist for a long time. Why limit the ability of users to listen to music the way they want to? This seems to be an attempt to make Prime Music so unattractive that people will choose to pay for the entire monthly subscription?"

"This is quite ridiculous! I previously purchased an album on Amazon so I could play it on my Echo. Now I can't even play the album I paid for myself!"

"It's so bad that I can't skip songs over and over or change the order in which the music I've purchased is played. Every time Amazon plays my playlist in the same order and mixes in random junk."

"I have found that the random play option on Amazon Music Prime has been rendered useless. And there is even a skip limit."

We have summarized several user grievances about this Amazon Music Prime update from several online forums and messages sent to us by users. As you can see above, there are many opinions from users about this "change". So why is Amazon Music's expansion of its free music library so controversial? What changes did this upgrade bring to users?

Changes to Amazon Prime Music:

◉ The number of unlimited songs that Prime members can listen to has increased from 2 million to over 100 million, the same as Amazon Music Unlimited.
◉ From the enhanced music library, Prime members can shuffle-play any artist, album, or playlist to find new music that matches their tastes.
◉ A curated selection of All-Access Playlists is available for on-demand playback with no skip restrictions, or you can download the songs to listen to them offline. And the offline listening function is now only available for All-Access Playlists.
All-Access Playlists requested on Echo devices play in shuffle mode.
◉ If you want to cancel shuffle and just play your favorite songs, playlists, or albums, you need to upgrade to Amazon Music Unlimited. If you continue listening without a subscription, you will be prompted to subscribe to Amazon Music Unlimited.
◉ The improved Prime member benefits for Amazon Music are available on the Amazon Music web player, mobile and desktop app, and Echo and devices.

Part 2: Can't Play Songs in Order on Amazon Music Prime, What Should I Do?

For Amazon Music Prime users who can only play music from other playlists, artists, or albums in shuffle mode, in addition to the All-Access playlist, we have put together the following solutions for you.

2.1 Enjoy Amazon Music on the Curated All-Access Playlists

As mentioned earlier, if you want to play your favorite music on demand instead of in random form, then you can choose to visit All-Access Playlists. Then you can choose to access All-Access Playlists where you can play on-demand and offline.

What are All-Access Playlists? According to Amazon, a collection of these playlists will be available, tailored to individual listening preferences. At this level, the freedom of playback that these playlists give Prime members is great. But it also has very obvious limitations. What does that mean? Amazon Music gives users a playlist of "Frequently Played", "Recently Played and More", and so on. But always, for some users, the most important "My Favorites" list is still stuck in random play.

2.2 Upgrade to Amazon Music Unlimited

If you want to play a list of songs on demand without restrictions or download and play offline any song you like, upgrading to Unlimited is the most straightforward and convenient way to do so, provided you have the budget and are willing to continue paying for Amazon Music.

Amazon Music Unlimited is available to Prime members for just $8.99 for a monthly membership or $89 for an annual subscription. Customers without Prime pay $9.99 each month.

2.3 Return the Amazon Music App to the Previous Version

If you don't want to spend the extra money to subscribe to a higher-level Amazon Music account, there is also a temporary solution, which is to roll back your Amazon Music app to the previous version. Of course, this method is only valid for desktop users. If you're using a cell phone device, sorry. I can only suggest that you better turn off the automatic update permission of the mobile application app. Any app should be updated after you confirm it, which can avoid a similar situation next time.

If you are using a computer, you can choose to install the previous version:

You can get the old version of Amazon Music Windows from HERE.

You can get the old version of Amazon Music Mac from HERE.

This method is not a permanent solution. Once the program has some bugs playing music or running afterward, and you are late in updating the program, there will always be new problems.

2.4 Download Amazon Music for Offline Playback with TunePat Amazon Music Converter

This last method we will introduce is the one we recommend the most. This method will solve most of the problems you encounter in using Amazon Music at once. For example, you can't select your favorite music to play after updating, you can't download songs after updating, previously downloaded songs are no longer accessible, etc.

As the main product of the TunePat brand, the well-designed TunePat Amazon Music Converter has been loved by users all over the world. This program is specially designed to convert and download Amazon music. It is available for Amazon Prime or Unlimited users. It supports the output of many popular audio formats, including MP3, AAC, WAV, FLAC, AIFF, and ALAC. This program is designed to preserve the original sound quality and ID3 tags of Amazon Music. It is also possible to name, arrange, and play the downloaded Amazon Music in the way you like. Let's take a look at the steps!

Key Features of TunePat Amazon Music Converter

tunepat amazon music converter

TunePat Amazon Music Converter

  • okConvert Amazon Music songs and podcasts to MP3, AAC, WAV, FLAC, AIFF, and ALAC.
  • okCan support conversion of original sound quality for Amazon Music Unlimited, Prime Music, and HD.
  • okID3 tags are recognized and retained.
  • okConverted Amazon Music can be imported into any program or device.
  • okNo need to install the Amazon Music app; 10x faster conversion speed.

Step 1 Visit the TunePat Embedded Amazon Music Web Player & Login to Your Account

Launch TunePat Amazon Music Converter on your computer. Clicking the "Open Amazon Music Web Player" button in the middle of the screen will take you to the Amazon Music Web Player. To access your Amazon Music account, follow the instructions in the spotlight's upper right corner. Tap the "Sign In" option to be taken to the account login screen.

login to Amazon Music account on TunePat

Step 2 Complete the Amazon Music Output Parameters as Required

After you have successfully logged in, you can access the Amazon Music library as you usually do in your browser. Please do not rush to select songs for conversion. Before that, please click the Gear button on the top right corner and finish setting some necessary output parameters in this setting window, such as output format, output sound quality, output path, and so on.

Everything can be selected as you like. Let's take a simple example. If you want to download all the songs in the "My Favorites" playlist in order, select "Playlist Index" in the Output File Name field and select "Playlists" in the Output Organized field. Songs will be saved to the same output folder in the same order as the source list and named after the folder name. Of course, you can also download the songs locally and then reorder them on your computer's media player.

The following parameters are available:

Output Format: Auto, MP3, AAC, WAV, FLAC, AIFF, ALAC
Bit Rate: 320kbps, 256kbps, 192kbps, 128kbps
Sample Rate: 192 kHz, 96 kHz, 48 kHz, 44.1 kHz
Output File Name: Track Number, Title, Artist, Album, Playlist Index, Year
Output Organized: None, Playlist, Artist, Album, Artist/Album, Album/Artist, Playlist/Artist, Playlist/Album

export amazon music songs by playlist

Step 3 Download Your Favorite Amazon Music to Your Local PC and Play It in Order

When you open an Amazon Music playlist that you want to convert, an "Add to List" button will appear. The moment you press this button, the song will start playing in the pop-up window. Please choose the songs you want to convert and click "Convert Now" to get started.

Now you just need to be patient and wait for the conversion to finish. After it's done, the output folder will pop up by default. You can browse, play and even edit the downloaded Amazon Music songs in it.

choose wanted Amazon Music to download
play the local amazon music songs in order


Reading this, we've told you about the changes sent in the new version of Amazon Music Prime and several effective countermeasures. Did you get the answers you wanted and managed to solve the problem?

After November 2022, Amazon Music Prime subscribers had a lot of problems due to the official changes in the rights of Amazon Music Prime, such as having access to the same number of songs as Unlimited subscribers but being restricted to random playback. Losing the freedom to choose songs is a tough thing for music lovers.

Our proposed solution is for users to play songs in All-Access Playlists, where songs can be played on demand, respectively. Or they can choose to upgrade to Amazon Music Unlimited users. If you don't want to upgrade, the temporary solution is to return your Amazon Music app to the previous version. But our best recommendation is to download and install TunePat Amazon Music Converter, a tool that will help you download your favorite Amazon Music songs or albums quickly and in bulk. The downloaded songs can be transferred to your favorite software or device for playback without the Amazon Music app, including PS5, iTunes, USB, DJ software, etc.

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