Yes, you need to have any kind of Deezer subscription, such as Deezer Premium, Deezer Student, Deezer Family, Deezer Duo, etc.
Yes, the TunePat program supports the preservation of HiFi sound quality. Download TunePat and have a try!
The TunePat Deezer Music Converter is a sophisticated tool designed to facilitate the downloading of Deezer music without limitations. It enables users to effortlessly download songs, albums, playlists, and podcasts from Deezer to a variety of audio formats such as MP3, AAC, WAV, FLAC, AIFF, or ALAC.
TunePat supports offline music playback when you are using the Web Player mode.
TunePat allows you to select mutiple songs, albums or playlists for batch conversion. From the convert list windows, you can see "Add More" button, tap it to add more songs from other albums or playlists.
You can use TunePat Deezer Music Converter to convert any playlist you want.
No. Currently there are only two versions of the TunePat program for Windows and Mac. No mobile app is available yet.
Please ensure successful conversion of your songs by following these guidelines:
- Install the latest version of the program and ensure the songs you wish to convert can play correctly on the Deezer web player in TunePat or Chrome.
- Avoid connecting external audio devices to your computer or playing Deezer on other devices during the conversion process.
If the issue persists, follow these steps:
- Click the Retry button to retry the conversion.
- If the problem remains unsolved, check your network connectivity and attempt to play the failed song within the program or browser. If playback works correctly and lasts longer than 10 seconds, restart the program and try the conversion again.
- If the problem persists, click on the Menu button in the top right-hand corner of the TunePat Deezer Music Converter, select the Clear Cache option from the drop-down menu, and wait for the software to restart.
- If you are still unable to convert your files, please contact customer service via email ([email protected]) to resolve the issue promptly.
A new update window will automatically pop up when you open the program. You can choose to update now, skip the version, or prompt again next time. You can also find the "Check for updates" option in the menu bar of the TunePat program. Click to detect new versions.
This may be caused by the network. You can try re-upgrading or go directly to our Download Center to find the corresponding program and download the latest version directly.
The latest version of TunePat Deezer Music Converter supports keeping the track number for albums. Please choose "Track Number" in the "Output File Name" tab of the Setting window. In addition, if you want to save the converted songs in the same order as the original playlist, please choose "Playlist Index".
To fix this issue, go to the Menu button in the top-right corner of TunePat Deezer Music Converter and select Clear Cache from the drop-down menu. In the pop-up window, click Relaunch and wait for the software to restart. After restarting, the issue should be resolved.
Yes, but retention is only supported when parsing Deezer albums.
This software requires macOS 11 or later (including the latest macOS Tahoe).
If your system is older than macOS 11 and no compatible version is available, we recommend the following options:
- Upgrade to macOS 11 or later.
- Switch to the Windows version.
If you are a paid user who is unable to upgrade your Mac, we can help you switch to the Windows version. Please contact our support team at [email protected] for assistance.
Some audio files may be sourced from YouTube. This occurs in "Intelligent Mode" when the original source is unavailable, as YouTube serves as a fallback. To exclusively download from the original source, please switch to the "Record Mode" option in Settings.
The Bit Rate setting is only available for lossy formats such as MP3. For lossless formats like FLAC and WAV, TunePat automatically preserves the highest available audio quality and does not support manual Bit Rate adjustment.
If you are experiencing technical issues with your software, contact the developer's customer support team via Email ([email protected]) for assistance. We will help troubleshoot and resolve any issues you may be having. We will reply to your message within 24 hours on weekdays and 48 hours on weekends. Please describe the problem you encountered and provide the following information when you contact us.
- Please let us know the detailed info of your computer system.
- Are you a Deezer Premium user?
- Which Conversion Mode did you choose? App mode or Web Player mode?
- What was the output format you choose?
- Did the problem happen to a specific audio file or all audio files?
- Please send us the log files. You can find them by going to the program and clicking the "Menu > Open log file" button. You will see a logs folder. Please send us all the files in this folder.
You need a valid email address and license key to register for the program. And you will receive an email from the TunePat official after purchasing a license successfully. Then you can follow the steps to register TunePat Deezer Music Converter.
1. Launch TunePat Deezer Music Converter on PC and log in your Deezer account, and please note that TunePat will not take any information out of your account. It will instantly launch a pop-up, and all you have to do is finish the registration procedure. If the program doesn't launch the registration interface, please click on the "Register" or 
> "Register" to access the registration interface.
2. Fill the two blanks with your registration Email and license code that you have received from the email. Then click "Register" button.
According to our licensing agreement, each license code is specific to one platform, either Windows or Mac. Therefore, it is not permitted to transfer the license code from Windows to Mac or vice versa after purchasing the software.
In the event that you accidentally purchase a license for the wrong operating system, please contact us within five days to arrange for a replacement or a refund. To acquire a license for the correct platform, please visit our official website and then contact us for a refund of the incorrect order.
If you have replaced your computer and need to reinstall the program on the new machine, you can contact our support team to obtain a new license at a discounted rate.
TunePat offers a free trial of TunePat Deezer Music Converter. You can directly download it from our Download Center. But the trial version has certain limitations, it only allows trial users to convert 3 music files at a time, and convert the first 1 minute of each song for sample testing. Of course, you have the following two ways to get a free license:
1. Share your experience with TunePat on selected review sites and get a free license. For details, read "Write a Review to Get a Free TunePat License".
2. In order for TunePat users to enjoy the localization software, we warmly welcome volunteers from all over the world to translate the TunePat program into their native language. In return, we will provide a free license. If you are interested in participating in this event, please visit the "Translate TunePat to Get Reward" page for more details.
1. Ensure that you have registered for the appropriate program version, as the Windows and Mac versions do not share registration codes.
2. The registration code is case sensitive. Additionally, please refrain from adding any spaces before or after the code. You may also copy and paste the email and code into the registration window.
3. Each license is limited to one computer only. Any attempt to use the registration code on more than one computer will result in an invalid status.
If you encounter any error messages, please contact our support team via [email protected] for further assistance.
1. Please ensure that your license is still valid. If it is still within the validity period, kindly register it again.
2. Please note that each license is valid for a single computer only. If you use your code on more than one computer, it will appear as a trial version.
3. If you have recently updated your computer system, the registration information may have been erased. Therefore, please register with your license once again.
If the error message persists, kindly contact our support team at [email protected] for further assistance.
Please note that according to our purchase page, a TunePat license is restricted to a single computer. Using the license on more than one device simultaneously will render the license invalid.
In the event of extenuating circumstances, such as the failure of your old computer and the need to transfer your registration information to a new device, please contact our customer service team via email ([email protected]) for assistance. If you require use of TunePat on multiple devices simultaneously, we recommend purchasing an additional license. We also offer exclusive discounts to returning customers, so feel free to contact us for further information.
Please contact our support team([email protected]) and provide your order info, such as email, receipt, order number and other information you can remember.
We have a responsibility to keep your information secure. TunePat has a privacy policy in place and does not share your information with third-party advertisers without your consent.
Languages currently supported by the TunePat family of programs include: Arabic, Czech, Danish, Dutch, English, French, Indonesian, Georgian, German, Greek, Chinese, Norwegian, Italian, Japanese, Portuguese, Hebrew, Turkish, Spanish, Filipino, Hungarian, Malay, Hindi, Finnish, Zulu, Brazilian, etc. More languages will be supported in the future.
TunePat commits a 100% money-back guarantee within 5 days for TunePat Deezer Music Converter 3-month & 12-month plan, and 30 days for the lifetime plan. For more details, please visit Refund Policy.
We will process the refund request in sequence after receiving the refund request that meets our refund conditions. After we process the refund, your refund will generally arrive within 3-10 working days.
All subscription plans (except for the lifetime plan) we provided are automatically renewed by default. If you want to cancel the renewal subscription, you can cancel it at any time before the renewal date. (Please rest assured that you will receive a notification before renewal.)
Method 1: You can view and manage your subscription order by yourself. Once you've successfully subscribed to TunePat, you'll receive an email titled "Thank you for subscribing to TP xxx". At the bottom of the email, you'll find a "View your subscription" button. Click on it to go to the order management interface, where you can cancel your order if necessary.
Method 2: If you encounter any difficulties managing your subscription, you can contact our customer service support team via email, and we'll assist you in the background. Our email address is [email protected].
After the cancellation, you will not be charged starting from the next subscription period.
Your subscription will automatically renew each quarter/year. You do not need to take any action to renew your subscription but the registration code needs to be updated manually after you receive the new code.
If you would like to change your subscription type, please email our customer service team for assistance.
We use Verifone as our payment service provider. Depending on your region, available payment methods may include major credit and debit cards, digital wallets, and other local payment options. The payment methods available to you will be displayed on the checkout page.
In this case, you can contact our support team to switch your license to the right product by providing your order info. Or you can directly go ahead to purchase the correct product and then contact us to refund the wrong order for you.
Our pricing policy is based on transparency and fairness. The price you see listed on the product page is the final price you will pay for the item. However, please note that in some cases, taxes may apply due to varying regulations across different countries. Therefore, any additional charges on top of the listed price will be solely attributed to taxes, which we have no control over.
To meet different user needs and provide a better experience, TunePat offers three subscription plans. Please note the following:
1. TunePat offers three subscription options: 3-month, 1-year, and Lifetime plans. The subscription period determines how long you can use the program to convert music from Deezer.
2. The 3-month and 1-year plans are automatically renewed at the end of each subscription period to ensure uninterrupted service. If you no longer need the subscription, you can cancel the renewal at any time.
3. Each license can be activated on one PC only.
4. TunePat offers a 100% money-back guarantee within 5 days for the 3-month and 1-year plans, and within 30 days for the Lifetime plan. For more details, please visit our Refund Policy.
If you have any other questions about subscriptions, please visit the TunePat Subscription FAQ.
Once your order has been successfully processed, you can expect to receive a confirmation email from the payment platform. Shortly after, you will receive another email that contains the registration code information.
If you do not receive this email promptly, please check your spam folder, as it may have been rejected by your email system. Alternatively, it is possible that you entered the wrong email address during your TunePat purchase, which could prevent you from receiving the email. If so, please contact our support team directly for assistance.