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How to Fix YouTube Music Not Working


By Delilah Rene

Updated on: May 16, 2024

YouTube Music is a music streaming service that allows you to customize your playlists to your liking. It is available in both free and paid versions. If you don't mind listening to a commercial every few songs, you can choose to use the free version via the mobile app or the web player. Of course, becoming a premium member unlocks more features, the main one being the ability to remove ads and download songs for offline playback, of course.

Many people prefer offline playback, especially if you need to travel to other countries or remote areas with weak reception. Unfortunately, this is not the first time that the YouTube Music app has become unplayable, unavailable for download, and has other such annoying problems. Many users have encountered and complained about it. Don't worry! We're here to solve that problem today. If you find that the YouTube Music app is not working properly when you are on it, read this article. We'll be collating common problems with YouTube Music and the corresponding generic solutions. Read on!

fix youtube music not working issue

Part 1: Common Problems with YouTube Music and How to Solve Them

We have compiled a list of the following situations where YouTube Music is not available, which have received more feedback from users, along with the corresponding solutions and steps.

YouTube Music App Crashes

Program crashing is a common problem. Not only with streaming music apps but also with all kinds of programs, many users have encountered this problem. The programs getting stuck and being forced to exit are very annoying.

If you are experiencing something like this, make sure you have updated the YouTube Music app to the latest version, or try uninstalling and reinstalling it. You don't have to worry about this causing your downloaded tracks to disappear, they will download automatically when you reinstall the app and log in.

Unable to Play YouTube Music (or other general playback issues)

You may have experienced problems with songs not playing or lagging during playback. At this point, you will first need to make sure that your internet connection is available and strong.

If the network problem has been eliminated and it still won't play, you can try the following steps.

1. Reboot your device.
2. Check for system updates in your device's settings.
3. Clear the YouTube Music app cache.
4. Delete and re-download the YouTube Music app.
5. If the above four steps do not solve the problem, please contact YouTube Music's official customer service.

YouTube Music Not Downloading

You are trying to download YouTube Music and you find that the progress bar is stuck at 0? There are various reasons why this problem may occur, for example, you have a bad internet situation, an intermittent connection, an unknown fault or error in the YouTube Music program, not giving the YouTube Music app storage rights, insufficient memory space on your device, etc.

Based on these situations, we have put together a few possible solutions. You can try them one by one depending on the situation.

icon Check your phone's memory: go to your phone's settings to check the amount of memory left on your phone. Make sure you have enough to download the songs you want to download.

icon Find out the storage permissions of an app: Go to the Apps section and the Manage Apps tab inside the Settings app. Access YouTube Music. The app permissions can be selected. The Storage option must be chosen, so check that.

icon Check your download settings in YouTube Music: If you have enabled Wi-Fi-only downloads, then you can only download playlists from this app when your phone is connected to Wi-Fi. If you want to download songs using your phone's bandwidth, go to the YouTube Music app. Click on your avatar, next under Settings select Library and Downloads, and on this page select Disable this feature.

icon Check your internet connection: I suggest you can test if your network is working by trying to download a file from another app. If you have the same problem of not being able to download, then your poor network situation is the culprit. Switch to another network quickly and try again.

icon Clear the cache of the YouTube Music app: You need to open the Settings app, then find the YouTube Music app, next click on the Clear data option, and finally, click on the Clear cache option. After that try downloading from the YouTube Music app.

icon Uninstall and reinstall the app: If none of the above methods work, reinstall the app. Generally, reinstalling the YouTube Music app will eliminate all potential bugs and errors.

Note: Do you find a downloaded song that won't play after my subscription has expired? How can I avoid this situation? Please see Part 2.

Chromecast Devices can't Play Music via YouTube Music

If your YouTube Music won't play on your Chromecast device, you can first try restarting your router, the YouTube Music app (make sure you're using the latest version), and your Chromecast device (make sure you're using the latest firmware). Then make sure your mobile device is connected to the same Wi-Fi network as your Google Cast device.

If that still doesn't work, we recommend uninstalling and reinstalling the YouTube Music app or trying to cast using a different mobile device or tablet.

Google Home isn't playing music via YouTube Music

When you find that your Google Home does not play music through YouTube Music, make sure that you have set YouTube Music as your default music player and that you are logged into the correct Google account.

It is also possible that your password is not supported or is not specific enough to cause this. Therefore, please try to be more specific if you are using a voice command that is supported. If that doesn't work, you need to make sure that your Google Home is connected to the same Wi-Fi network as your casting device and that you have linked your casting device to Google Home.

The last and most common solution is to restart the YouTube Music app and Google Home device.

Part 2: How to Download YouTube Music to Local for Offline Playback? [Recommendeded]

Did the above fix the problem you are experiencing with YouTube Music? Regardless of whether it is fixed or not, the fact is that even if your YouTube Music is currently downloading songs properly, you will not be able to access your previously downloaded songs when your paid membership expires and you do not renew it. So what we're about to introduce is a universal solution. Use TunePat YouTube Music Converter to download your YouTube Music tracks, albums, or playlists to your local computer, free from the constraints of the platform. You can then play YouTube Music using the player that comes with your computer or mobile phone.

It is a modern and user-friendly tool that is not very difficult to use. The interface is simple and easy to use. You don't need to download any other apps or plug-ins, including the YouTube Music app, and with this tool, you can get YouTube songs in high-quality, plain audio format with ID3 tags.

Key Features of TunePat YouTube Converter

tunepat youtube music converter

TunePat YouTube Music Converter

  • okDownload YouTube Music Songs, Albums, Playlists onto the computer.
  • okSupport MP3, AAC, WAV, FLAC, AIFF, or ALAC format.
  • okSupport YouTube Free & Premium account.
  • okSupport a 10X conversion speed.
  • okKeep ID3 tags and good quality after conversion.
  • okTransfer YouTube Music to MP3 player, SD card, Android watch, etc.

Step 1 On your PC, please start TunePat YouTube Music Converter. You can access TunePat's built-in YouTube Music Web Player manually if it doesn't launch automatically by selecting the "Open the webplayer window" button in the interface's center. When you sign in using a browser like Google Chrome, the UI is the same. Then, log into your YouTube Music account by clicking the "Sign in" button as per the on-screen prompts.

sign in youtube account

Step 2 The users of TunePat YouTube Music Converter can get access to a variety of flexible output parameters. To adjust the output format, output sound quality, output folder, output file name, etc. to your requirements, simply access the "Settings" panel. The output files can also be sorted in accordance with your preferences, making it simpler for you to manage your local music library later on without having to manually sort through them one by one.

tunepat youtube converter settings

Step 3 Once you've finished setting up, you can open the song, playlist, album, or podcast in YouTube Music that you want to convert. You will then see a blue "Click to add" button in the bottom right-hand corner of the interface. Click on it and TunePat will automatically read and list all the songs in the pop-up window. By default, all songs in the pop-up window are checked. If there is a song you don't like, you can also deselect it manually and then click "Add".

If you have tried downloading songs from TunePat before and are worried about duplicates, you can select the "Filter Converted" option and the program will automatically filter out the songs you have already downloaded.

add youtube songs to TunePat to convert

Finally, click on the "Convert" button to convert YouTube Music.

download youtube music

Wait patiently for the conversion to complete. The finished song will no longer be unplayable or unavailable for download due to errors or bugs in the YouTube Music app. You can play the songs directly in TunePat, drag and drop the downloaded local files into another player or transfer them to another device.

play youtube music


With the above contents, you have an understanding of the common problems with YouTube Music and some method of troubleshooting. But also, as we said above, there may still be situations that cannot be solved. Or if you think it's too much trouble to try the solutions one by one, you can try contacting YouTube Music's official customer service or opt for the foolproof method we recommend. Download a TunePat YouTube Music Converter and you'll be able to download YouTube Music with ease. Click the button below to download a free trial version!


Delilah Rene | Senior Writer

Delilah Rene is a music enthusiast and senior content writer who loves analyzing music data from major platforms. With over 5 years in digital marketing and a Bachelor's in English Literature, she excels at crafting content that connects with both music fans and industry professionals, keeping a close eye on global music streaming trends.

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